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A knowledge base is important for today's sales and marketing teams . It provides a smoother customer experience by providing immediate and helpful answers to simple questions.

Creating a comprehensive resource about your products or services can be difficult. However, it will help you improve ...

Keep your database and activities together in a superior user-friendly customer management software that integrates with your favorite tools.



How to Increase Sales with an E-Commerce CRM
The right ecommerce CRM will help you improve your customer experience and internal processes, and that means ...

Automation frees up time for higher-value activities, which means greater productivity. Our State of Sales and Marketing report revealed that people who automate tasks are 16% more likely to achieve their goals.

Collect customer data
Your e-commerce website attracts new visitors all the time. A CRM ...

Account management is all about growth. Account managers must find ways to help clients and your business grow within that account. They also need to dedicate time to growing through regular learning.

For example, are you up to date with industry trends and developments? What are the latest ...

The best dashboard platforms offer two very useful features:

They present the data in a clear and interesting way

They are responsible for integrating different data sources

Before we talk about dashboard design principles, let's explore some of the dashboard software options available:

Board ...

While it doesn't allow for bulk SMS messaging, Pipechat does offer a secure two-way messaging solution for marketing and sales teams using Telegram and WhatsApp alongside a dedicated CRM .

WhatsApp continues to be the most popular messaging app, with millions of people using it worldwide, both for ...

Not all customers will continue to do business with your brand. While the loss of some customers is inevitable, you can reduce the number of customers who churn.

Nurturing customer relationships is a powerful way to prevent customer churn and build a loyal audience. Understanding why your customers ...

Tech sales is a dynamic field with a wealth of benefits, business opportunities, and challenges. Understanding the sales and marketing strategies in this sector can help you navigate this incredibly rewarding space and thrive in your position.

In this article, we explain what tech sales is, why it ...

Zoho positions itself as a comprehensive suite of tools for businesses, but it should be noted that it's not for everyone.

Every business has different needs, user interface preferences, and required integrations, which means some companies may find one of the Zoho alternatives mentioned below ...

Each stage of a pipeline, which is each phase a deal goes through, must be well defined and mapped: from lead generation to closing. By having a clear view of your company's opportunities, you optimize your sales operations, avoid searching for information, and increase conversions.

The stages and ...